Shipping & Delivery
We use Canada Post, Letter Post services for all deliveries. The time frames for services within Canada are about 7 to 10 business days depending on the postal code. International orders can take from 6 to 15 business days depending on the zip/postal code and customs delays. For specific details about delivery standards via Canada Post, please click here. If we are shipping to your business address, please provide us with the company name in the 'Order comments' field.
If your order was placed Monday thru Thursday it will be shipped the day after. If your order was placed on Friday prior to 3:00pm PST, the order will be shipped on Monday. You will receive a shipment confirmation e-mail that will contain your tracking information.
It is the Customer’s responsibility to cover any and all custom duties and taxes that maybe be applied to their order.
Overnight Service is not available.
Canadian Orders: Shipping rates are calculated through the Canada Post shipping module. To find out more please visit the Canada Post website for the latest information.
US Orders: The SpectacularNWT Online store uses Canada Post - USA to ship all orders to the United States. To find out more, please visit the Canada Post (USA) website for the latest information.
International Orders: The SpectacularNWT Online store uses Canada Post - International to ship all orders overseas. To find out more, please visit the Canada Post (Intl) website for the latest information.
All international orders are shipped GST exempt.
If you have any questions regarding mail orders, please e-mail us at email@example.com
In Store Pick up Orders: If you reside in or are visiting Yellowknife you can purchase products online and pick up your order from the front desk of the office located at:
Northwest Territories Tourism
4916 47th Street
3rd Floor, Goga Cho Building
YELLOWKNIFE, NT X1A 2N5
Canada Toll-free number: 1-800-661-0788
Contact Email: firstname.lastname@example.org