Shipping & Delivery
Due to the Holiday break, all orders between December 21, 2023 through January 3, 2024 will be processed starting January 4, 2024.
We use Canada Post, Letter Post services for all deliveries. The time frames for services within Canada are about 7 to 10 business days depending on the postal code. International orders can take from 6 to 15 business days depending on the zip/postal code and customs delays. For specific details about delivery standards via Canada Post, please click here. If we are shipping to your business address, please provide us with the company name in the 'Order comments' field.
If your order was placed Monday thru Thursday it will be shipped the day after. If your order was placed on Friday prior to 3:00pm PST, the order will be shipped on Monday. You will receive a shipment confirmation e-mail that will contain your tracking information.
It is the Customer’s responsibility to cover any and all custom duties and taxes that maybe be applied to their order.
Overnight Service is not available.
Shipping rates are calculated through the Canada Post shipping module. To find out more please visit the Canada Post website for the latest information.
The SpectacularNWT Online store uses Canada Post - USA to ship all orders to the United States. To find out more, please visit the Canada Post (USA) website for the latest information.
The SpectacularNWT Online store uses Canada Post - International to ship all orders overseas. To find out more, please visit the Canada Post (Intl) website for the latest information.
All international orders are shipped GST exempt.
If you have any questions regarding mail orders, please e-mail us at firstname.lastname@example.org
In Store Pick up Orders:
If you reside in or are visiting Yellowknife and would like to purchase items from our store, you can select "pick-up" when checking out and pick-up your order from the NWT Tourism Office. Our physical address is noted below. Or, you could contact us directly at 1-800-661-0788 and a sales associate will help you with your order.
Northwest Territories Tourism
#201 - 5204 - 50 Ave
PO Box 610
Canada Toll-free number: 1-800-661-0788
Contact Email: email@example.com